Help & FAQs
Everything you need to know about booking and coming on a SLUSH trip. Can't find your answer? Head to the contact page and our team will help.
Look to your society's Instagram, where a code is released at a set day and time. When the code drops, enter it on our bookings platform (slushltd.co.uk/bookings) to find your trip. Once you're on the booking page, your space is reserved for 15 minutes — pay your deposit (normally £150) and you're booked on!
Places are restricted to members of each society, and you'll need to prove your membership to come on the trip.
Trips are always scheduled during each uni's holiday periods. For specific dates, check your group's Instagram — these are normally released in August or September.
Yes, absolutely! Room allocations are set a month or so before departure, and we'll do our best to make sure everyone's with their friends.
Each trip only has certain room sizes, so you may end up with a few extra people — head to club socials and events beforehand to get to know people and find more roommates.
Your initial booking is a deposit for the base package, which includes your accommodation, lift pass, exclusive access to SLUSH events, and the support of our reps, security and trained professionals.
Other options — coach transport, ski lessons, ski hire and event tickets — are released a few months before the trip, and rest assured they'll be equally market-beating on price.
We only offer the base group package described above. For some trips, accommodation and lift pass upgrades may also be available — these are voluntary and usually not a big extra charge.
Most of our trips are large groups that book out whole blocks of hotels, so the choice is normally limited to room size and who you room with. Some trips may also have voluntary accommodation upgrades.
All of our trips include the following optional extras:
Some trips also offer:
Yes, absolutely! The majority of people who come on our trips are beginners — there's no better or cheaper way to learn. And if you get there and it's not your cup of tea, we have a packed events schedule too (though we're yet to meet someone who didn't love being on the slopes).
The deposit is almost always £150. The balance can be paid in self-service instalments, but there's a payment deadline a month or two before departure that will be enforced. You'll be made aware of this when you book.
Yes! You can pay as much as you like, whenever you like, as long as the full balance is cleared before the payment deadline. Many groups also run a structured payment plan on Instagram to help members break it up, but this is voluntary.
Ski hire and transport are the main two — we offer exclusive discounts on both, but it's worth looking at flights, as they're often very cheap if you book in advance. You'll also get exclusive discounts at bars via your SLUSH wristband, provided on arrival. Budget around £100 minimum for food and drink in resort (though plenty of you will want some extra beer money too).
You can cancel within the first 24 hours of booking for a full refund, including your deposit, no questions asked. After that, the deposit is non-refundable. Beyond that:
The standard varies but is normally 2-star or better. You'll be told the standard of accommodation for each trip during the booking process.
You'll be given your lift pass along with your room keys on arrival. Take a photo of both sides of the pass — if you lose it and haven't, there's no way to replace it.
For lessons, you'll get an email with the meeting point, where a rep will be waiting to check tickets and hand you over to your instructors.
Yes — we offer big discounts on equipment hire. Collection is at a select hire location, which we'll tell you about by email before departure, and it's available on the day of arrival and the first morning. Reps will check your ticket and hand you over to qualified fitters who'll sort your equipment.
Resort après is always good, but with SLUSH you should expect another level — huge events, club takeovers and exclusive parties. Some groups even bring out big headliners, so keep an eye out.
We also run sober and non-drinking events like mountain meals and sunset skiing, among others.
Yes — every trip has a team of reps, security personnel and a resort manager. Look out for their brightly coloured SLUSH jackets if you need anything. You'll also be given a phone number for the resort manager and security in case of emergencies.
SLUSH offers budget-friendly return coach travel from your university to the hotel in resort. You're also welcome to arrange your own flights, trains or alternative transport — check your group's Instagram, as they'll share info to help you out.
You'll need a valid passport, and that's currently the main thing — since Brexit, UK travellers enter the EU with just a passport. Make sure yours is in date: for EU travel it must be less than 10 years old on the day you enter and valid for at least 3 months after you plan to leave. Renewals can take weeks, so check early.
A couple of extras worth sorting:
Not a UK citizen? Check the entry requirements for your own nationality, as visa rules may differ.
You must have travel insurance to come on the trip. You can buy it through our booking process or with a third party — it's normally very cheap.
The essentials:
Your skis or board, boots and helmet can all be hired in resort at a big discount, so no need to lug those out unless you have your own. Bulky jackets and salopettes can often be borrowed from friends or society kit if you'd rather not buy.
Yes — we're covered by ABTOT, which guarantees all our customers a full refund or repatriation in the unlikely event of our insolvency.
You'll be given contact details for the resort manager and security, who are trained in first aid and mental health first aid; our security team can also liaise with police if needed, as they're all bilingual. Always contact them as soon as possible, and call the emergency services where necessary. The numbers for local authorities and ski patrol are also on your wristband in case you get into trouble on the mountain.
Feel free to get in touch with any questions before the trip — our team will do their best to help with any concerns. During the trip, non-emergency queries should go to your reps, who'll make themselves known to you on arrival.
No problem — send us your question and we'll get back to you.
Ask us a question